Face to Face LASH STUDIO Policies

IF YOU OR ANOTHER PERSON IN YOUR IMMEDIATE HOUSEHOLD HAS A CONTAGIOUS ILLNESS, PLEASE CONTACT ME- YOU MIGHT HAVE TO RESCHEDULE YOUR APPOINTMENT. PLEASE DO NOT COME TO YOUR LASH APPOINTMENT WITH A FEVER AND/OR BAD COUGH. 

IF YOUR EYES LOOK INFLAMED OR IRRITATED, YOU MIGHT HAVE TO RESCHEDULE. 

photo courtesy of @maxmilly

FOR NEW LASH EXTENSION SETS:

24 HOUR CANCELLATION POLICY.

*HOLD FEE IS REQUIRED (MUST BOOK APPOINTMENT ONLINE)

MUST HOLD APPOINTMENT WITH CREDIT CARD.

FOR LASH LIFT AND LASH EXTENSION RETOUCH/FILL:

24 HOUR CANCELLATION POLICY.

*HOLD FEE REQUIRED FOR LASH LIFT (TINT).

MUST HOLD APPOINTMENT WITH A CREDIT CARD.

*HOLD FEES ARE NON REFUNDABLE, BUT TRANSFERABLE

photo courtesy of: Face to Face Esthetics, llc

YOU ARE GIVEN A TWO HOUR REMINDER NOTICE, VIA TEXT, THROUGH THE SQUARE APPOINTMENT APP OF YOUR APPOINTMENT. 

NO SHOWS WILL FORFEIT HOLD FEE.

 A CREDIT CARD MUST BE ON FILE, via Square Appointment App.

PLEASE AIM TO ARRIVE 5 MINUTES BEFORE YOUR SCHEDULED APPOINTMENT WITH CLEAN/MAKEUP FREE EYES AND LASHES. 

photo courtesy of Godaddy

NO CHILDREN UNDER THE AGE OF 12 ARE ALLOWED. ALL GUESTS  MUST WAIT IN THE RECEPTION AREA DURING APPOINTMENT.

DUE TO THE RULES AND STATUTES THAT ARE REGULATED UNDER THE OKLAHOMA STATE BOARD OF COSMETOLOGY ABSOLUTELY NO PETS ARE ALLOWED. 

Please contact me if you have any questions.

I OFFER A COMPLIMENTARY FOLLOW UP VISIT FOR EACH NEW VOLUME AND HYBRID LASH EXTENSION SET.  

THERE ARE NO REFUNDS FOR ANY SERVICE. 

If you are dissatisfied with your service, I will do my very best to resolve any issue you may have. 

photo Face to Face Esthetics, llc